Courses for Retailers

Delighting Customers, Meeting Requirements

If you sell organic products, your company is responsible for preventing commingling and contamination of those products from prohibited substances. Your company and your stores are required to keep records that show your products have been properly handled from receiving to the point-of-sale. Your stores must also follow requirements for signage and merchandising to avoid confusing your shoppers.     

Integrated Courses and Workshops

OES has worked with leading retailers to help them develop effective training programs. So whether you are creating an organic program from scratch, or just need to strengthen one component, OES can help you increase compliance and organic sales too. ­­­­­­­­­­­­­­­­­­­­­­­­­­­  

Read about courses for your different departments, associates and supplier.  

Retail Courses

#1 Developing Your Organic Private Label

This course provides Corporate Quality Managers, Purchasing and Category Managers with a practical understanding of the organic regulations and certification requirements that your contract manufacturers, ingredient suppliers, warehouse and transportation vendors must comply with. This will help managers develop or strengthen an organic system plan, develop specifications for ingredient suppliers and manufacturers, and how to effective evaluate those suppliers’ organic programs to ensure your products are in compliance. This course will help your company avoid embarrassing mistakes that can damage your brand reputation.  

#2 Audit Your Suppliers’ Organic Programs

This course is ideal for your internal audit team or Category Managers. They will gain in depth understanding of the NOP and/or Canadian requirements and certification agency documentation and an overview of best practices used by farmers, production facilities and distribution centers. Participants will learn how to conduct effective supplier audits to evaluate compliance to your organic program specifications, record keeping practices. After this course, your internal auditors will be able to effectively assess new and existing organic suppliers.  

#3 Good Organic Merchandising Practices

For marketing and consumer affairs staff, this course addresses government requirements for product labeling, advertising, PR and in-store signage, with a focus on the customers’ information need.  Our education programs will help employees answer questions and increase product sales.   

#4 Organic 101 for Store Associates

Integrating your SOPs and our knowledge of common mistakes and best practices, we create effective custom training presentations for your produce, bulk food and other key departments that handle organic products.  

#5 Organic Specifications for Your Suppliers

 This workshop for your suppliers and co-manufactures provides them with a clear understanding of the USDA National Organic Program and/or Canadian requirements and certification agency documentation expectations and your organic program specifications. 

Call us today to discuss your Retail program needs.